Five Dock 修车厂招客服Admin 需良好中英文沟通能力 近Burwood
公司名称
MBA Smash Repair
工作性质
全职
学历要求
不限
工资水平
$30
/
时薪
工作亮点
老板人好,团队友善
公司地址
71 Queens Rd
工作介绍
繁忙修车厂先招聘客服Admin， 可独立处理和整理英文文件， 需熟练掌握 word， excel，email等软件， 能流利电话 Email 交流 沟通，有较好的学习能力，在提供初始training后，可快速独立工作。需要有新洲合法驾驶资格，了解汽车和配件或有相关经验优先。
时薪$26-$32/小时
须持有效工作签证
Job Title: Client Services Representative - Smash Repair Shop
About Us:
MBA Smash Repair is a reputable auto body repair facility dedicated to restoring vehicles to their pre-accident condition. We take pride in delivering high-quality craftsmanship and exceptional customer service. As part of our commitment to excellence, we are seeking a dynamic and customer-focused individual to join our team as a Client Services Representative.
Position Overview:
As a Client Services Representative, you will play a crucial role in our commitment to providing top-notch customer service. Your primary responsibilities will involve interfacing with clients, assisting them with insurance claim processes, liaising with the other party involved in accidents, and maintaining effective communication with legal representatives through phone and email.
Key Responsibilities:
Client Interaction:
Greet clients in a friendly and professional manner.
Guide clients through the repair process, ensuring a clear understanding of the steps involved.
Provide regular updates on the status of their vehicle repairs.
Insurance Claim Assistance:
Assist clients in completing insurance claim forms accurately and efficiently.
Communicate with insurance companies to facilitate smooth claims processing.
Advocate for clients in negotiations with insurance adjusters.
Communication with Other Parties:
Engage with the other party involved in accidents, fostering open and respectful communication.
Facilitate discussions to resolve issues and ensure a cooperative approach to the repair process.
Legal Communication:
Collaborate with lawyers involved in accident cases, providing necessary documentation and information.
Maintain clear and concise communication with legal representatives via phone and email.
Qualifications:
Previous experience in customer service, preferably in the automotive or insurance industry.
Strong communication and interpersonal skills.
Detail-oriented with excellent organizational abilities.
Familiarity with insurance claim processes and procedures.
Ability to handle challenging situations with professionalism and empathy.
How to Apply:
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to kevin@mbasmash.com.au.
MBA Smash Repair is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
时薪$26-$32/小时
须持有效工作签证
Job Title: Client Services Representative - Smash Repair Shop
About Us:
MBA Smash Repair is a reputable auto body repair facility dedicated to restoring vehicles to their pre-accident condition. We take pride in delivering high-quality craftsmanship and exceptional customer service. As part of our commitment to excellence, we are seeking a dynamic and customer-focused individual to join our team as a Client Services Representative.
Position Overview:
As a Client Services Representative, you will play a crucial role in our commitment to providing top-notch customer service. Your primary responsibilities will involve interfacing with clients, assisting them with insurance claim processes, liaising with the other party involved in accidents, and maintaining effective communication with legal representatives through phone and email.
Key Responsibilities:
Client Interaction:
Greet clients in a friendly and professional manner.
Guide clients through the repair process, ensuring a clear understanding of the steps involved.
Provide regular updates on the status of their vehicle repairs.
Insurance Claim Assistance:
Assist clients in completing insurance claim forms accurately and efficiently.
Communicate with insurance companies to facilitate smooth claims processing.
Advocate for clients in negotiations with insurance adjusters.
Communication with Other Parties:
Engage with the other party involved in accidents, fostering open and respectful communication.
Facilitate discussions to resolve issues and ensure a cooperative approach to the repair process.
Legal Communication:
Collaborate with lawyers involved in accident cases, providing necessary documentation and information.
Maintain clear and concise communication with legal representatives via phone and email.
Qualifications:
Previous experience in customer service, preferably in the automotive or insurance industry.
Strong communication and interpersonal skills.
Detail-oriented with excellent organizational abilities.
Familiarity with insurance claim processes and procedures.
Ability to handle challenging situations with professionalism and empathy.
How to Apply:
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to kevin@mbasmash.com.au.
MBA Smash Repair is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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最新评论(1)
MBA SR
1个月前
0
Good Good。。。
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