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Regents Park Customer Service Representative

更新时间 2019-09-16 浏览量 1402次 举报此信息 我要顶帖
公司名称4PX PARCELS EXPRESS LTD
工作性质全职
经验要求需要
学历要求Bachelor
签证要求不限
性别要求不限
工资水平面议
联系人 Joey
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公司简介

Send resume to [email protected]

工作介绍

Account Executive /Manager –3PL Inside sales
Location: Regents Park, Sydney

Job description:

Opportunity to join one of the world's leading eCommerce logistics solution providers,partner with global Top Tier eCommerce Market place. We are currently looking for an ambitious, career-minded candidate to fill our open position-inside sales Account Executive/Manager,reporting to the National Sales Manager and supporting our rapidly-growing 3PL business.

Ability to present our service/ Product to potential customer and manage the startup process after the sale. Accounts Executive /Manager will spend most of their time to contact our potential clients and maintain the existing customers in an effort to grow the business base.

Provides Accounts support to the organization by obtaining, analyzing and verifying the accuracy of customer’s requirement in a timely manner. Initiates and implements corrective action as needed in order to ensure that a permitted standard of service and a high level of customer satisfaction are maintained. Coordinates the handling of difficult and unusual situations and escalate to the respective team leader when needed. Responsible for continuous business development with existing customers.

Responsibilities:
· Respond to sales enquiry, and present our 3PL service.
· Close the sales leads by addressing customer concerns, demonstrating empathy, & consistently moving the customer towards commitment.
· Give ongoing support to existing and new clients.
· Consistently identify new sources of business.
· Coordinate internally to respond to customer’s needs and solve their problems.
· System and Process optimization / Improvement

Basic Qualifications

· Bachelor’s Degree preferred in business or logistics fields, but not necessarily required
· 1-3 years customer service experience,
· Excellent communication, writing skill and presentation in English and Mandarin.
· Valid working visa.

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